What Happens to Your Digital Life When You Die?
We spend our lives creating a digital footprint.
Thousands of photographs. Messages. Social media posts. Emails. Cloud documents. Online banking. Cryptocurrency. Family videos. Passwords. Digital subscriptions. Devices containing years of memories.
And now there is another question to add to the list:
What happens to all of this when we die?
For previous generations, a person's physical belongings were relatively straightforward to identify. Today, some of our most valuable, personal and sentimental possessions exist entirely online.
Our digital lives need a plan too.
Your social media doesn't necessarily disappear when you do
Have you ever thought about what you would want to happen to your Facebook or Instagram account after you die?
Depending on the platform, there may be options to:
- Have the account memorialised
- Nominate someone to manage certain aspects of the account
- Download or preserve some information
- Delete the account
- Leave the account untouched
For example, Facebook allows accounts to be memorialised, while Apple has a Legacy Contact feature that allows someone you nominate to request access to certain information after your death.
Apple's Legacy Contact can potentially provide access to things such as photographs, messages, notes, files and device backups, although some information — including passwords and certain purchased content — remains inaccessible. The nominated person needs the access key and your death certificate to make the request.
The important point is that there isn't one universal rule for your digital life.
Every platform has its own policies.
So don't assume that your partner, child or executor will automatically be able to log in and take care of everything.
What do you want people to do with your social media?
This is worth thinking about now.
Do you want your Facebook account to become a place where friends and family can leave messages and memories?
Would you rather have it deleted?
Do you want your photographs and posts preserved?
Would you like someone you trust to manage your online presence?
Or would you simply prefer that your digital life quietly disappears?
There isn't a right answer.
It's your digital legacy.
The important thing is that the people close to you know what you want.
And then there's AI…
This is where things get particularly interesting.
Artificial intelligence is making it possible to create increasingly realistic digital representations of people.
Imagine being able to interact with a chatbot trained on someone's messages, writing, stories, photographs and recorded voice.
A version of someone who has died could potentially answer questions in a way that sounds like them.
Some people may find that comforting.
Others may find the idea deeply uncomfortable.
And there is a very important question underneath it:
Would you want to become a "grief bot"?
Would you want your family to be able to ask an AI questions that sound like they are coming from you?
Would you want your voice recreated?
Would you want your grandchildren to be able to have a conversation with an AI version of you?
Or would you want your family to remember you through your actual photographs, videos, letters and stories — rather than an AI recreation?
AI is developing faster than many of our social and legal expectations around death.
So this is something worth thinking about before someone else has to make the decision for you.
What about your phone, laptop and tablet?
Your devices can contain an extraordinary amount of your life.
Photos.
Videos.
Messages.
Documents.
Passwords.
Financial information.
Access to cloud storage.
And sometimes things that nobody else even knows exist.
So consider this:
Who should receive your devices?
And what should happen to them?
You might want your daughter to have your laptop exactly as it is because it contains years of family photographs.
You might want your son to have your phone — but only after the contents have been backed up and the device wiped.
You might want a particular family member to receive the photographs but not your private messages.
Or perhaps there are devices that you absolutely don't want anyone else to access.
These are decisions worth making while you're alive.
Apple, for example, has specific processes for dealing with a deceased person's account and devices. In some circumstances, a device may need to be erased before another person can use it with their own account. Apple also recommends considering digital legacy arrangements as part of estate planning.
Don't forget the photos
For many families, photographs may be the most important digital possessions of all.
Think about the thousands of photographs sitting on your phone.
Where are they backed up?
Are they stored in iCloud, Google Photos, OneDrive or somewhere else?
Does anyone else know?
And if your phone is locked, how will your family know where those photographs are?
It is surprisingly easy for a lifetime of memories to become inaccessible simply because nobody knows which account contains them or how to request access.
Apple's Legacy Contact system is one example of how companies are beginning to address this issue.
And then there is cryptocurrency…
Crypto can create an entirely different problem.
If someone owns cryptocurrency, simply knowing that it exists isn't necessarily enough.
Family members may need to know:
- Which exchange or wallet is being used
- Where relevant recovery information is stored
- Who should be contacted
- What assets exist
- How access is intended to be transferred
- What should happen to those assets
And this information needs to be handled carefully.
Don't put passwords, seed phrases or private keys into a document that is simply sitting in a drawer.
Instead, consider documenting what exists, where the information needed to access it is securely stored, and who needs to know about it.
The same applies to online investments, domain names, websites, loyalty accounts, digital businesses and other online assets.
Your digital legacy is more than your passwords
Digital estate planning isn't simply:
"Here's my password."
It's about answering a much bigger set of questions.
What do I have?
Where is it?
Who needs to know about it?
Who should have access?
What do I want preserved?
What do I want deleted?
What should happen to my devices?
What should happen to my social media?
Do I want my digital voice or likeness recreated using AI?
And perhaps most importantly:
Who do I trust to make sure my wishes are followed?
Start the conversation now
You don't need to have every answer today.
Start with your phone.
Look through your social media accounts.
Think about your photographs.
Consider your devices.
Make a list of your important digital accounts.
Think about cryptocurrency or online investments.
And have a conversation with the person who may one day need to deal with all of this.
Because your digital life is part of your life.
And just like your physical belongings, it deserves some thought before your family is left trying to work everything out without you.
This is where a Wishes Book can help.
The Wishes Book isn't a replacement for your will or professional legal advice.
It's a practical place to record the things that are important to you and the information your family may need to know — including the conversations that often don't fit neatly into a legal document.
Your digital life is already part of your legacy.
So why not decide what happens to it?
Don't leave your family with questions. Leave them with Wishes.
This article is intended as general information, not legal or financial advice. Digital account policies and access procedures change, so check the current requirements of each provider and seek professional advice where appropriate.